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If you haven't heard, the South By Southwest (SXSW) conference series commences this week in Austin, Texas. These week-long conferences and festivals bring together music, film and media minds alike in a unique convergence of original music, independent films, and emerging technologies.  The Interactive portion of this event gives its participants a chance to not only shape the direction in which social media is headed, but puts into perspective the vast impact we as a generation have the ability to make by utilizing these channels.

Working in a field engrossed in social media, it is impossible to avoid the chatter surrounding an event that has the digital world doing what they do best - buzzing, digging, blogging and tweeting.  This conference has been around for twenty three years, and the festival that many in the marketing and PR profession regard as a social media conference is much more than that, merging digital media with music and film elements.  In some respects, it is a lot like a modern day Woodstock - drawing massive crowds, and bringing people together to enjoy a common passion and genuine desire to impact the world around them.  It is a stimulating conference that is more than deserving of the buzz it creates.

Social_media_conference.pngIt's amazing to realize how drastically the Interactive conference at this festival, which was started in 1994, has changed since its inception.  Thousands of bloggers, consumers, and industry professionals come together from all over the world to learn, develop, teach and discuss topics that didn't even exist when the conference was first created; although these have quickly evolved in only a few short years.  With keynote speakers such as Twitter CEO, Even Williams, and discussion panels on topics ranging from "The Broke Diaries: Using Blogs and Twitter to Live Cheaply" to "Crime Scene: Digital Identity Theft," this festival brings together thought-leaders, bright minds and new talent who are the driving force behind this rapid evolution of the social media world.

When you read the many Tweets and blog posts full of passion and enthusiasm surrounding this event, it becomes even easier to connect SXSW with this idea of it as a contemporary Woodstock - not just based on what it was, but on what it meant and what it stood for.  Thanks to the abundant social media tools being - quite literally - at the fingertips of the current generation, we too have the opportunity to be involved in something significant and historic, and we take part in it every day.

The over arching movement and development of the digital world, furthered by events such as SXSW, is a defining moment in this generation.  Social media is a powerful tool that gives everyone a voice and a platform to be heard.  Gen Y-ers have the ability to make the same noise and impact as their Baby Boomer parents; we just have the capability of doing it with a few clicks and typed words.  It's both exciting and rewarding to be a part of a generation that not only has the chance to experience the wonderful world of social media, but to appreciate and utilize this platform as a way to shape and directly affect marketers, brands and the world around us. 

Working in a field where "Tweeting" is  a common verb as well as a daily task, and updating client Facebook pages is second nature, it's easy to become wrapped up and lose sight of the bigger picture of how the world around us has changed and the vastness of what these social media tools have brought to us.  I encourage all of you out there who are still skeptical of why anyone would care about what you have to say on Twitter, or what difference voicing your opinion of a product makes, to jump in and join the conversation.  You will be surprised by the wealth of information you will learn, and may even find the voice you never knew you had.  And at the very least, years down the road you can look back and tell the next generation - "yep, I was a part of that."

 


 



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As a long-term and highly invested American Idol viewer (meaning I could still describe to you in great detail each one of the velour outfits worn by Season 2 semifinalist Julia DeMato's mom), I perked right up when I read the announcement that for the first time, FOX was going to allow the contestants to have their own officially sanctioned profiles on Twitter, Facebook and Myspace. This was a complete departure from the previous eight seasons of the show - in prior years, contestants have been forced to delete all existing social media profiles, and have been prohibited from creating new ones, as a condition of being on the show.

American_Idol_and_social_media_profiles.pngTwo weeks in, FOX has gone back on this decision, citing their inability to hide the number of fans and followers each contestant had as a factor in the move to discontinue contestants' profiles.

Why is this a crucial question, anyway? Is there anything about being able to see a contestants' number of followers and fans that makes the competition less fair? Does the predictive power of followers affect the outcome of the show? Does this predictive power even exist?

Let's concern ourselves right now with that last question: What is the predictive power of followers? In other words... is the contestant with the most followers most likely to win the competition?

If we were to try to predict the outcome of American Idol using Zócalo Group's Digital Footprint Index [PDF], we'd take into account three different dimensions of the online conversation around each contestant:
  • Height - The sheer number of blog posts, forum conversations, status updates and pieces of multimedia connected to the person, from all sources - official and unofficial.

  • Width - The level of engagement and interaction with this stuff. Followers and fans would come in here, as would views, comments and sharing.

  • Depth - The tone and content of these conversations. Do people love or hate the contestant? Do they think someone is "pitchy, dawg," or maybe that they've got a Kevin Covais thing going on? Interestingly, WhatNotToSing.com has built an entire database around the potentially predictive nature of online sentiment alone.
From a Zócalo perspective, these indicators only create a comprehensive picture of the online conversation when taken together and compared across contestant. Of course, using that picture to predict the outcome of American Idol would require two major assumptions:
  1. That online conversations are an accurate representation of all conversations - and that there is nothing distinct or disproportionate about a contestant's digital footprint as opposed to his or her overall cultural footprint.

  2. That a bigger or "better" footprint (digital or cultural), will necessarily translate into more votes.
We have reason to believe that the first assumption is true in many cases. The second one would probably need to be tested. As for the question of whether revealing contestants' follower counts would compromise the integrity of the show... when was the last time American Idol had any integrity to preserve?




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Brands and marketers using Facebook know the less clicks a user has to make to access their content, the better the chance they will engage with it. Of course, the fastest way for content to get in front of fans is for it to appear directly in their news feeds. This already happens with some types of shared content - like links and uploaded videos - but until recently, it wasn't possible for live streaming video. The company that has made this possible is the Sweden based Bambuser.

Now, say your brand has a major announcement or event approaching and you want to get a live video feed of said event in front of as many of your fans as possible. Unless your announcement happens to involve The Jonas Brothers, it may be difficult to convince your fans to set their watches and click over to the special tab on your Facebook page to watch it. But what if your stream appeared directly in their news feeds when they first logged in, allowing them to watch it and chat with the rest of the audience without ever leaving that page?  Think you might be able to attract a few more people who weren't planning on watching otherwise?

This is the definitive feature setting Bambuser apart from its competitors (namely UStream). The service allows users to broadcast live from their webcam or smartphone directly to a Facebook page, blog, or Web site (or all three simultaneously). To top it off, the service is currently free for personal or commercial use.
bambuser live video streaming for Facebook.jpgWhile Bambuser's Facebook integration is definitely a major step forward, the service isn't perfect. Although you can technically broadcast from your phone, video can be choppy or delayed unless you have a steady, perfect 3G connection. For this reason, if it is at all possible, I'd highly recommend connecting to a Wi-Fi network.
 
Currently, Bambuser is used primarily by individuals, but the opportunity it offers to brands is too significant for that to last much longer. As brands continue to expand the scope of their presence on Facebook, what role do you see live streaming video playing?




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